Windows 8 Install Stuck: Why You Shouldn’t Worry

33 Comments

I remember that when I installed Windows 8 on my laptop, it stuck at 10% for quite a while. My Windows 8 copy was a genuine one (albeit I didn’t pay for it, since I got it for free in the university program) so, naturally, I was afraid that it would fail to install.
windows 8 install stuck at different points

I then called some friends of mine and asked how the Windows 8 install performed for them. Interestingly enough, none of them were quite happy with their Windows 8 install process. If you think you can’t resolve this issue with your Windows 8 installation being stuck, then maybe you should try and contact the Windows 8 customer support.

Read AlsoHow to Uninstall Windows 8.1

Windows 8 install gets stuck at different stages

I only had the issue at the beginning of the install, when it showed only 10%. But I was surprised to discover different versions. You might find your own issue amongst them:

  • Windows 8 install stuck at 10%
  • Windows 8 install stuck at 90%
  • Windows 8 install stuck at “getting system ready”
  • Windows 8 install stuck at Windows logo
  • Windows 8 install stuck at “please wait”
  • Windows 8 install stuck at black screen
  • Windows 8 install stuck at “getting devices ready”

The solutions are common sense

1. Install the final version - most of these issues will happen with versions of Windows 8 that are not final. I tried my install with a final version of Windows 8, so I managed to overcome the issues just by … waiting. But, if you’re getting your Windows 8 install stuck at different stages and your not using a final version (or a pirated, illegal one), I strongly advise you to pick a final, legal version.

2. Unplug all external devices – I remember that a few years back, when I was installing Windows 7, I got the same issue. My mouse was plugged in, my printer, my usb cable to my smartphone. As soon as I unplugged all that, my install resumed and finished very quickly. Try doing that too and it should get past that stuck point.

3. Just wait – I know, one doesn’t have to be a techie to do this one, but you feel different when people tell you it’s only natural that it is happening. So, don’t worry, you’ll be able to finalize your Windows 8 install. Grab a book, open your TV and let it do its job.

4. Update your BIOS – this has been reported by our reader, Charan. He tried the basic advices we’ve given and they didn’t work. Check to see whether your BIOS is outdated and if it is, then update it. Thanks again, Charan!

Sometimes, you might want to check again if your PC is compatible with Windows 8, but unless you’re installing it on something very old, you should not have this issue. Also, this is a non-advice because I’m not sure 100% if it’s genuine. Before installing Windows 8, be sure you have a little more space than just what is required. So, if you need 16 GB for Windows 8, make sure you have at least 25, for example.

If you’re installing Windows 8 from a DVD, don’t forget to eject your DVD if you no longer need it or when it says you to. If you forget to do it, it might start the install process all over again. Try the above solutions and if they don’t work, let us know in the comments section and we’ll try to work out a solution together, but, usually, this is nothing to be worried about.

Read AlsoHow to Transfer your Windows 8.1 License to a New Computer

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  • Charan S

    I am facing this problem now..
    Getting Devices Ready stuck at 75% and den a black screen..
    i have tried installing both windows 8 pro and enterprise but nothing worked..
    i tried to install using both usb and dvd booting.. :(
    i am using dell inspiron n5110 i3 processor..

    windows 8 pro works fine on my friends laptop..

    please help me with this issue..

    • http://www.wind8apps.com/ Radu Tyrsina

      Charan, have you tried unplugging?

      • Charan S

        Thank you..
        But I guess it had nothing to do with unplugging because the installation went smoothly after bios update..and windows 8 is installed on my laptop now.. :)

        • http://wind8apps.com/author/RaduTyrsina/ RaduTyrsina

          Awesome. But what do you mean by BIOS update?

        • http://www.wind8apps.com/ Radu Tyrsina

          What kind of Bios update? I might update the article if you used something that I didn’t know about

          • Charan S

            Sure..y not…

            My laptop’s bios version was a09 which was outdated..
            I downloaded the latest a11 version of bios for my model from dell website and updated my laptop.

            • http://www.wind8apps.com/ Radu Tyrsina

              Awesome. Will add that to the article! Thanks Charan!

              • Andy

                And thanks to you both. An updated BIOS fixed things here too. A perfectly good machine lives another day

            • http://www.wind8apps.com/ Radu Tyrsina

              Thanks, have updated the article!

              • Charan S

                U r welcome..
                In case if I run into errors again in future, i l post here.. :P
                Thank you..

                • http://www.wind8apps.com/ Radu Tyrsina

                  Sure. People must realize it’s nothing serious and dangerous :)

  • Umer Ch

    I’m using dell N5110, i just update BIOS A08 to A11, my this issue fix, so first update your BIOS, then it will be work for you

  • Kristian

    I have a HP Pavilion dv6, and it got stuck on getting ready (92%) and the wheel doesn’t go round… Is this normal?

    • http://www.wind8apps.com/ Radu Tyrsina

      The wheel to the mouse?

      • Hahaha

        Omfg. lol. “Duh, I installed windows 8 and my mouse wheel won’t turn”

  • Parm

    3rd time Reinstalling Win8, but again stuck at 90%. even i have not any USB device plugged in but still it’s. :(

    • http://www.wind8apps.com/ Radu Tyrsina

      Parm, what computer are you using?

  • Gary

    Hello Radu,
    The windows 8 majourly has setup and metro app issues, I may be posting question about metro app issue, and just FYI on windows 8 setup black screen issue, some of the Dell inspiring modelling have known issues, and some of up models too with AMD Radeon graphics

    • http://www.wind8apps.com/ Radu Tyrsina

      Gary, are you accustomed with any solutions for that?

  • Matt

    My Sony Vaio is having difficulty installing Windows 8 Pro. Fully licensed version, but stalls at 92%, tried updating BIOS tried waiting (3 Hours!) and re-tried the installation 4 times. any other suggestions, (apart from just stick with windows 7 or buy a new laptop!)

    • http://www.wind8apps.com/ Radu Tyrsina

      Matt, did you remove any USB external devices?

  • http://www.facebook.com/greatrubymoon Mary Griffin

    i need help i tried installing win 8 on my pc (using friends laptop) it is stuck at window logo screen, i cannot get past it. shut off computer, using power button a hard shut down i think & push button to power on and same screen shows up. On start up i can access the esc for boot menu and f1 forsystem set up but not f10 for system restore. sitting at pc with laptop wireless router working no problems with laptop..except for the operator..the buttons are different LOL, sorry i have been having nothing but problems with computers, learning all i know by trial and error for about a year. it is an older hp tower amd athlon 64×2 dual core processor and i hope this is right have 2 towers bought same time very similar one was my sons microsoft win xp media center edition version 2002 service pack 3 then about a 23 number and letters no clue what else you need to know but i am soooo confused please help me if you can thx

    • http://www.wind8apps.com/ Radu Tyrsina

      Mary, did you try all the above “solutions”? What OS did you have before?

  • nell snow

    Hey guys,same problem encountered 2 months back!
    I am using dell inspiron n5110 i3 and had bios version A09 installed and had this black screen problem which cropped up!
    Fortunately after updating the bios to A11, it worked awesomely well and am with my windows 8 at the moment!
    Those people who do not like windows 8 are neither creative nor flexible!
    for me, it’s the worth the effort!

    • http://www.wind8apps.com/ Radu Tyrsina

      Awesome, we are glad you managed to solve your issue with the stuck install in windows 8!

  • Erik

    I have situation that Win8 restarts on about 30% *getting ready devices* and after that shows me the screen that it was unplanned restart and can’t load the system anymore.

    I’m using Lenovo ThinkStation S30, Bios updated to the latest one. The image i’m using is OEM given with PC.

    Could you help with ideas?

  • Sri Harsha Chilakapati

    I had a problem. Windows updates at ‘Finalizing’ screen. After waiting for 2 hours, it didn’t complete. I removed my ethernet cable first it completed in a second.

  • Heinzi

    Thanks for the hint, unplugging the USB hub with all the devices fixed my “stuck at 98%” prolem when upgrading from Windows 8 to 8.1.

  • Vlad

    Same problem , stuck at 92% all usb are out, nothing changes

  • http://e-prodesign.net Fanel Florin Dediu

    Thanks for help! I unpluged my USB Stick and resumed.

  • sudheesh

    i have asus 1015e notebook, i installed w8 in this(32bit). after 1 month, unfortunately OS got corrupted, and while am trying to reinstall w8, it stuck on “getting devices ready” screen. i donladed latest bios file from asus, the same is having in my system also.

    wat is the solution for this? pls help..

    thanks in advance

  • sudheesh

    i have asus 1015e notebook, i installed w8 in this(32bit). after 1
    month, unfortunately OS got corrupted, and while am trying to reinstall
    w8, it stuck on “getting devices ready” screen. i downloaded latest bios
    file from asus, the same is having in my system also.

    wat is the solution for this? pls help..

    thanks in advance