If you have installed Windows 8 (or the Windows 8.1 update, for that matter) on your device, then most likely, if you’re unlucky as most of us are with software, you will have troubles with it and will need customer support and service. Many folks, especially those that aren’t so acquainted with tech things, rush to contact the customer support service and ask for help.
Of course, you could solve many of these issues by yourself, but let’s help those that think their machine is doomed. First of all, you need to look on the website of your computer’s maker to see if they have Windows 8 support, like HP, for example. If your machine maker hasn’t managed to help you solve your issue, then you might try and contact Microsoft directly.
However, be prepared not to receive the Windows 8 support you are looking for because most people will just ask anything. Microsoft has even set up a webpage so that you could know how and when to ask for support.
Windows 8 customer support contacts
A “real” support for Windows 8 users is unfortunately currently available mainly for those living in the U.S and Canada, so we will be focusing on them with this article. Most likely, Microsoft employees will be able to help solve your Windows 8 problem by telephone, chat, or e-mail.
- Microsoft Customer Service and Support U.S. – phone number (800) MICROSOFT (642-7676).
- Microsoft Customer Service and Support Canada – phone number (877)568-2495.
For the above working phone numbers, here are the hours of operation:
- Monday through Friday, 5:00 AM – 9:00 PM Pacific Time
- Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time